Privacy Policy
Effective date: 3 October 2026
Who we are
Plana ("we", "us", "our") is an event-planning app that helps you organise weddings, parties and other events: budgets, guest lists, payments, timelines and seating plans. Adam Dean is the developer and data controller responsible for the personal data Plana collects.
What we collect
Account data: your email address (required, used to sign in) and, if you choose to add them, your name and age (both optional, and age is never required to use the app).
Event data you create: event names, dates, budgets, payment records, to-do items, timelines and seating tables. In short, anything you type into the app while planning an event.
Guest data you add about other people: names, roles, meal choices and dietary notes for guests you invite to an event. This is personal data about someone other than you, entered on their behalf. See "Data about your guests" below.
We do not collect location data, contacts, or photos, and we don't use any analytics or tracking tools beyond the advertising described below.
How we use it
To create and secure your account (including sending a link to confirm your email address when you sign up with email), store your events so they sync across your devices, let collaborators you invite see and edit a shared event, send payment and task-due reminders (push and on-device notifications), generate PDF summaries of your event when you export one, unlock Plana Premium if you buy it, and show ads (see "Advertising" below). We do not sell your data to anyone.
Who we share it with
Your account and event data is stored and processed by Google Firebase (Firebase Authentication, Cloud Firestore, Firebase Cloud Messaging and Cloud Functions), which acts as our data processor on Google Cloud infrastructure. Ads are served by Google AdMob. See "Advertising" below for what that involves. We don't share your account or event data with any other third party. If you invite a collaborator to an event, they can see the data on that event, including any guest details you've added.
Advertising
Plana is free to use and shows ads, served by Google AdMob, to help cover the cost of running the app. Plana Premium members don't see ads. When you open the app, AdMob may use device identifiers (such as your device's advertising ID, or IDFA on iOS) to show relevant ads, if you've consented to this. On first launch, and periodically afterwards, you'll be asked to choose your ad privacy preferences. You can change this choice at any time in Settings > Ads & Privacy (shown where required). If you don't consent, or where consent isn't required to ask for, you'll still see ads, just less tailored to you. On iOS, Apple's own "App Tracking Transparency" prompt may also appear as part of this. Declining it doesn't stop ads showing, it just means your device's advertising ID isn't used. Google's own privacy policy covers how it handles this data: policies.google.com/privacy.
Plana Premium purchases
Plana Premium is an optional one-off purchase, not a subscription. It's bought through Apple's App Store (or Google Play on Android), and the payment is handled entirely by Apple or Google. We never see or store your card or payment details. We only receive confirmation that a purchase was made, so Premium can be unlocked in the app. Purchases are handled under Apple's or Google's own terms and privacy policies.
Data about your guests
When you add a guest's name, meal choice or dietary notes, you are entering personal data about someone else. Please only add guest details with their knowledge, and let them know they can ask you to update or remove their information at any time. You can edit or delete it directly in the app.
How long we keep it
We keep your data for as long as your account exists. If you delete your account (Settings > Account details > Delete account), your profile and every event, guest, payment and timeline entry linked to it are permanently deleted.
Your rights
You can view and correct your name, email and age at any time in Settings > Account details. You can request a copy of your data or ask us to delete it by contacting us below, and you can delete your account and all its data yourself, in-app, whenever you like. If you're in the UK or EU, you also have the right to complain to your local data protection authority (the ICO in the UK) if you think we've mishandled your data.
Security
Your data is encrypted in transit and at rest by Firebase's infrastructure, and access to it is restricted by database security rules so that only you (and anyone you've explicitly added as a collaborator) can read or write your events.
Children
Plana isn't directed at children, and we ask that you don't use it if you're under 16.
Changes to this policy
If we make significant changes to this policy, we'll update the effective date above and let you know in the app.
Contact us
Questions about this policy or your data? Email us at support@plana-app.co.uk.
↑ Back to topSupport
Need a hand with Plana, found a bug, or have an idea for a feature? We'd love to hear from you.
Email us directly
support@plana-app.co.ukWe aim to reply within 2 business days. Please include your device (e.g. iPhone 16, iPadOS 26) and a quick description of what happened.
Frequently asked questions
I can't sign in / I forgot my password
On the Sign In screen, tap "Forgotten password" and enter your email, and we'll send a reset link. If you signed up with Apple or Google, use that same button to sign back in rather than a password.
I signed up but it's asking me to verify my email
If you signed up with an email and password, we send a link to confirm your address. Tap the link in that email and Plana will carry on by itself. Can't find it? Check your junk folder, or tap "Resend email" in the app.
I'm not getting reminder notifications
Check Settings > Notifications inside Plana first, then check your device's system notification settings for Plana are turned on. Reminders are scheduled per due date, so an item without a due date won't send one.
How do I share an event with someone else (my partner, planner, etc.)?
Open the event, go to Event Settings > Manage Collaborators, and add them by email. You can then send them an invite through Messages, WhatsApp or any other app. They'll be able to see and edit that event once they sign in with the same email address (verified). They won't be able to remove other collaborators or delete the event. Only the owner can do that.
I bought Plana Premium but it isn't showing on my new phone
Open Plana Premium (from Settings, or by tapping any Premium feature) and tap "Restore purchase". Make sure you're signed in to the same Apple ID (or Google account) you bought it with.
How do I delete my account and data?
Go to Settings > Account details > Delete account. This permanently removes your profile and every event, guest, payment and timeline entry linked to it. There's no way to undo this, so export a PDF first if you want to keep a copy.
Why am I seeing ads?
Plana is free to use and ad-supported. Plana Premium removes ads completely. You can change your ad privacy preferences any time in Settings > Ads & Privacy. See the Privacy Policy above for details on how ads work.
I found a bug, or something looks wrong
Email us at the address above with what you were doing, what you expected, and what happened instead. A screenshot helps a lot. We read every message.
Can I request a feature?
Absolutely, email us your idea. We can't promise everything makes it in, but we read every suggestion.